Terms and Conditions

Welcome to StartCDL Driver School. By accessing and using our website (startcdl.com) and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By using our website and services, you agree to these Terms and Conditions, which form a binding agreement between you and StartCDL Driver School.

2. Services Provided

StartCDL Driver School offers comprehensive CDL training programs, including classroom instruction, behind-the-wheel training, and online courses. Specific services and programs may vary based on location and availability. In addition to behind-the-wheel and classroom training, StartCDL Driver School offers ELDT Theory and ELDT Hazmat Theory Endorsements courses. These are self-paced online courses available upon purchase through our website.

3. Enrollment and Fees

Enrollment in our programs requires completion of an application and payment of the applicable fees. Fees must be paid in full prior to the start of the program unless a payment plan has been agreed upon. Refunds are subject to our cancellation policy as detailed below. Purchase of ELDT Theory and ELDT Hazmat Theory Endorsements courses does not require an enrollment agreement. Fees for these courses must be paid in full at the time of purchase, after which immediate access to the course materials is granted.

4. Cancellation and Refund Policy

Cancellations made more than 14 days before the course start date will receive a full refund minus a processing fee. Cancellations made within 14 days of the course start date are non-refundable. In the event of a course cancellation by StartCDL, a full refund will be issued.

5. Code of Conduct

Students are expected to conduct themselves professionally at all times. Any form of misconduct, including but not limited to cheating, disruptive behavior, or violation of safety protocols, may result in disciplinary action, including expulsion without a refund.

6. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website. You must not post or transmit any harmful, threatening, or otherwise objectionable material.

7. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

8. Intellectual Property

All content on the website, including text, graphics, logos, and images, is the property of StartCDL or its content suppliers and is protected by intellectual property laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

9. Limitation of Liability

StartCDL will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the website or our services.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website and services constitutes acceptance of such changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of New Jersey, and you agree to submit to the exclusive jurisdiction of the state and federal courts located in New Jersey for the resolution of any disputes.

Fulfillment / Refund / Cancellation Policy

Fulfillment of ELDT Theory and Hazmat Endorsements

Upon successful payment, customers will receive immediate access to the purchased ELDT Theory or ELDT Hazmat Theory Endorsements course materials. The access remains valid for up to one (1) year from the date of purchase. The purchase receipt sent via email serves as proof of access.

Fulfillment

Company shall provide Trainee with access to its platform upon Trainee making a payment of the Deposit and executing an Agreement with Company regarding Company’s Training Services. The Full Cost of the Training Services is due and payable within sixty (60) days of the Effective Date of Trainee’s Agreement with Company, or before the start of any Behind-the-Wheel (BTW) Range and Behind-the-Wheel (BTW) Public Road training as defined by the FMCSA curriculum summary (collectively the “BTW Training”)—whichever comes first.

Eligibility for Refund of Deposit

• Full Refund: Trainees are entitled to a full refund of all monies paid if they terminate their Agreement with Company in writing, within three (3) business days of the Effective Date of their Agreement, provided they have not accessed Company’s online course materials.
• Partial Refund: If cancellation is requested after Company has provided a Trainee with login credentials for the online course, but within 14 days of Deposit payment, Trainee is eligible for a partial refund of fifty percent (50%) of the Deposit.
• Non-Refundable Deposit: The Deposit becomes non-refundable, for any reason, fourteen (14) days from the Effective Date of Trainee’s Agreement with Company.

Refund Policy for ELDT Theory and ELDT Hazmat Theory Endorsements

All sales of ELDT Theory and ELDT Hazmat Theory Endorsements courses are final. No refunds will be issued once access to the course materials has been granted.

Eligibility of Refund of Full Cost

• Refund Terms: If Trainee is dissatisfied with Company’s services or does not wish to proceed with Company’s BTW Training, Trainee shall be eligible to terminate the Agreement and obtain a partial refund of Fifty Percent (50%) of the Full Cost after a maximum of ONE (1) BTW Training session. If Trainee participates in more than one BTW Training session, the Full Cost of the Training Services becomes non-refundable.

Additional Refund Terms

• Processing Fee: A non-refundable processing fee of $150 will be deducted from all refunds, including full and partial refunds, to cover administrative costs, payment gateway fees, and any course material costs incurred.
• Request for Refunds: All refund requests must be submitted in writing to [email protected].
• Payment of Refunds: Approved refunds will be processed within 30 days of receiving the written request.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

StartCDL Driver School
[email protected]
+1 844-227-2162
2605 US-130, Cinnaminson, NJ 08077, License # 000379

By enrolling in our programs or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.