Start CDL and its subsidiaries (“We” or “Us”) respect your privacy expectations when you visit Start CDL and all related websites. The purpose of this Privacy Policy is to inform you about the types of personal information (as defined herein) that Start CDL collects, uses and discloses. It explains how we use and disclose this personal information, the choices you can make in the course of its use and disclosure, and the means by which you can correct it. This statement applies to the collection, use and disclosure of personal information by Start CDL.
“Personal Information” means information that identifies you as an individual. It may include, but is not limited to, your name, mailing address, telephone number, e-mail address, business fax number, age and employment history. Personal information does not include your contact information as an employee of an organization (name, title, business address and commercial telephone number).
We may change this Privacy Policy from time to time. We will treat personal information in accordance with the Privacy Policy that was in effect at the time the information was collected, unless you consent to it being treated differently. This Privacy Policy applies to any personal information about you that we collect or receive from any source.
We ensure that all third parties retained to provide services on our behalf, to whom we disclose personal information, are contractually bound to observe the intent of this Privacy Policy and our practices regarding the protection of privacy.
We have implemented commercially reasonable physical, organizational, contractual and technological security measures to protect your personal information against loss or theft and unauthorized access, disclosure, copying, use or modification. These security measures are proportional to the amount and nature of personal information collected. Only employees whose work or duties require it are authorized to access your personal information.
This Privacy Policy complies with the new European GDPR legislation on the processing and protection of personal data and applies to all personal data obtained by Start CDL or from any source other than Start CDL. You should know that Start CDL is not responsible for the privacy policies of other sites and sources. Start CDL respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.
We always collect your personal information by fair and lawful means (for example, when you provide information through one of Start CDL’s websites or through offline communications with Start CDL). We may obtain your personal information directly from you and/or third parties if you allow us to do so or otherwise as permitted or required by law. As a result, information may be collected when you use any of Start CDL’s websites, including but not limited to sending e-mails, completing surveys, and submitting job applications.
In connection with the provision of new services, such as ELDT Theory and ELDT Hazmat Theory Endorsements, we may also collect additional data, such as your driver’s license number, medical form, and endorsement numbers, which may be submitted to FMCSA to confirm successful completion of the course. This information is processed to comply with legal requirements and to grant you access to course materials.
In addition, when you browse Start CDL’s websites, you and your web browser may transmit information that Start CDL automatically collects. This information may be combined with other personal information you provide. The only other types of information automatically provided to Start CDL are the type of computer, operating system and browser you use. This information is provided by your browser, which Start CDL may use to improve the performance of its website or for other technical or performance-related purposes.
Start CDL may also place small data files, called “cookies”, in the navigation folder on your computer’s hard drive. These cookies automatically identify your browser to the Start CDL server as soon as you interact with the Start CDL website. Start CDL uses these cookies to record data on the website. For more information about cookies, see the Cookie Policy below.
We will keep the personal information we collect on a server in your national jurisdiction. In other words, if you are in the United States, your information will reside on a server located in the United States.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
If you are subscribed to receive customer care-related or one-on-one communication SMS or email notifications, you can opt out through your personal account in the Personal Details section. Alternatively, you can send your opt-out request (STOP) or questions (HELP) to info@startcdl.com.
When we collect your personal information, we identify the reasons why it will be used and we always ask for your prior authorization. We generally use your personal information for the following purposes (the “purposes”):
– respond to your requests for information;
– respond to complaints about services or products, complaints about our products and requests for information about our products;
– collect your personal information in aggregate form to establish client profiles, conduct sales analysis and identify opportunities and marketing strategies;
– inform you of new products and services that might interest you;
– gather opinions and comments about Start CDL’s activities;
– register on one or more of our mailing lists;
– recruit candidates to fill positions at Start CDL and process your application and resume;
– manage our websites;
– investigate possible legal proceedings;
– other purposes for which Start CDL may obtain consent from time to time; and
– other uses otherwise permitted or required by applicable law.
We use your personal information to process payments for services such as ELDT Theory and ELDT Hazmat Theory Endorsements, as well as to immediately provide you with access to the selected content (including PDFs, videos, interactive courses, and individual sessions).
As we collect your personal information and obtain your consent to disclosure, we identify to whom and for what purpose we will disclose it. For example, we may share your personal information with third-party service providers with whom we have a contractual agreement that provides appropriate privacy standards, when such third parties assist us in the intended purposes.
Your personal information, including payment details, may be shared with third-party service providers, such as payment processors (e.g., PayPal, Affirm), and may also be disclosed to FMCSA for the purposes of issuing course completion certificates and endorsements.
We will generally disclose to these individuals only personal information for which you have given your consent. Notwithstanding the foregoing, we may also disclose personal information to a potential purchaser in connection with a transaction involving the sale of part or all of Start CDL’s business or a particular subsidiary (in which case the use of your personal information by the new entity would remain limited by applicable law and this Privacy Policy), or as permitted or required by law.
In addition, we may disclose your personal information outside the country for the purposes set out above, including for processing and storage by service providers for such purposes. However, you should be aware that if personal information is stored outside the country, it is subject to the laws of the country in which it is stored, and it may be disclosed to governments, courts, law enforcement, or regulatory agencies of that other country, in accordance with the laws of that country.
Also, Start CDL will not transmit the information you provide to third parties unless it is legally required and permitted. We may also share personal data with third parties if you give us permission in writing. You have the right to withdraw this consent at any time. We do not provide personal data to parties outside the US.
This Cookie Policy is applicable when accessing all Start CDL sites, namely, on the one hand, the portal accessible at the address Start CDL (hereinafter the “Sites”).
This policy is intended to help you better understand:
– how cookies that can be stored on your computer, your tablet and your smartphone work during your consultation of the Sites, subject to the choices you have made concerning Cookies;
– and how to use the current tools to configure your choices.
When visiting our website to purchase an ELDT course, we may use cookies to enhance your experience and provide personalized course recommendations. These cookies help us track which materials interest you and ensure that you receive the appropriate access after completing the payment.
A cookie, or witness of connection, is a small text file which can be placed on your terminal during the consultation of a website or an application thanks to your browser software. A cookie file allows its issuer to identify the terminal in which it is registered during the period of validity or registration of said cookie.
Some cookies are essential to the use of the Sites; others help optimize and personalize the displayed content.
Cookies placed on your terminal from our Sites may be deposited by Start CDL or by third parties. The cookies deposited by Start CDL are mainly related to the operation of the Sites.
Other cookies are “third-party” cookies deposited by our partners or by advertising agencies via advertisements displayed on our Sites. Start CDL ensures that the issuance and use of cookies by them are carried out in compliance with the regulations in force.
When you connect to one of the components of our Sites, including in the context of using the services we make available to our Members and Clients, we may, subject to your choices, install different cookies on your terminal, allowing us to recognize the browser of your terminal during the validity period of the cookie concerned.
The cookies that we issue are used for the purposes described below, which result from the parameters that you have entered during your visit and that you can express and modify at any time under the conditions recalled in this policy.
Five categories of cookies are implemented for the purposes described below. For the sake of completeness, we inform you, as far as possible, about the purpose of the third-party cookies of which we are aware and the means available to you to make choices with regard to these cookies.
These cookies are essential for browsing our Sites (such as session IDs) and allow you to use the main features of the Sites and secure your connection. They allow you, for example, to directly access spaces that are reserved for you and personal to you on our Sites, thanks to identifiers or data that you may have previously entrusted to us.
Without these cookies, you will not be able to use the Sites normally, and we therefore do not advise you to prevent their use or delete them.
These cookies are exclusively deposited by Start CDL.
These cookies make it possible to optimize the operation of the Sites.
They also allow you to adapt the presentation of the Sites to the display preferences of your terminal during your visits. These cookies allow you to have smooth and customized navigation.
Placing cookies on your device is the easiest and fastest way to personalize and enhance your user experience.
These cookies are deposited by Start CDL. They have a very short lifespan, for the majority lasting only for the duration of the session, and a maximum lifespan of thirteen months.
If you have refused the implementation of cookies, you will not be able to benefit from the features described in this paragraph.
These cookies allow us to understand the use and performance of the Sites, establish statistics and usage volumes, and analyze the use of various elements (content visited, routes …) to improve the interest and ergonomics of our services (components or sections most often consulted, most-read articles, …).
Cookies are also used to count visitors to a page.
These analytics cookies are implemented by Google Analytics as well as AT Internet. From time to time, cookies from Integral Ad Science may be deposited in certain advertising content to measure the effectiveness of these campaigns as well as to guard against computer fraud.
Due to the partners who implement these analytical cookies, transfers of personal data may be made to countries that are not members of the European Union, whose personal data protection legislation differs from that of the European Union.
In this case, a precise and demanding framework, in line with the models adopted by the European Commission, as well as appropriate security measures, ensures the protection of the personal data transferred. Necessary transfers of personal data are subject to conditions and safeguards to ensure the confidentiality and security of such data. As such, we implement all appropriate technical and organizational measures to ensure the security of your personal data.
Refusing the use of such cookies or deleting them does not affect your browsing of the Sites but is likely to prevent us from ensuring the best quality of services we wish to offer to our visitors.
We may include on the Site third-party computer applications that allow you to share content from our Site with other people or to make known to your audience your views or opinions regarding content from our website.
Our Site may contain links to Facebook, Twitter and other similar social networks that allow you to share content on our Site with others. When you use these share buttons, a third-party cookie from the social network is installed. If you are connected to the social network during your navigation on our Site, the sharing buttons allow you to link the content consulted to your user account.
If you have refused the implementation of cookies, you will have to authenticate during each sharing operation on the network(s) concerned.
The social network providing such an application button is likely to identify you through this button, even if you have not used this button during your consultation of our Site. Indeed, this type of application button can allow the social network concerned to follow your navigation on our Site simply because your social network account was active on your terminal (open session) during your navigation on our Site.
We invite you to consult the privacy policies of these social networks to learn the purposes of use, including advertising, of the navigation information they can collect through these application buttons.
These privacy policies must enable you to exercise your choices with these social networks, in particular by setting up your usage accounts for each of these networks.
As part of your browsing on all components of our Sites, Start CDL may process your browsing data and/or use advertising cookies in order to offer you the most relevant advertising possible, tailored to your centers of interest. These advertisements may be posted on our various Sites, both on the components accessible to the public and on those on which you have logged in as a member or customer. They can also be displayed on other sites where you may navigate.
The relevance of the advertising content displayed on your terminal can also be achieved, thanks to the technology of one of our partners, by associating the navigation information of your terminal on our Sites with the data that you have provided us during your registration or access to any of our services.
The refusal of these advertising cookies has no impact on the use of our Sites.
However, refusing them may not result in the termination of advertising on our Sites or on the Internet, which would no longer be relevant to your interests.
This will only result in advertising that does not reflect your interests or preferences.
You have different ways to manage the implementation of cookies.
You can at any time choose to disable the implementation of cookies or delete those that have already been installed on your computer, tablet or smartphone, either systematically or once and for all.
We remind you that these settings are likely to change your conditions of access to our services requiring the use of cookies.
In addition, if your device is used by more than one person and the same device has several browsers, we cannot be sure that the services and advertisements for your device are appropriate for your own use of that device and not for that of another user of the device.
Depending on the type of cookies you want to deactivate, you can express your choice:
Through your browser settings
Most browsers accept cookies by default. However, you may decide to block these cookies, ask your browser to notify you when a site attempts to implement a cookie on your device, or delete them.
To change the cookie handling of your browser, you can change the settings in the privacy tab.
Be aware that some site features may no longer work.
The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to learn how to change your cookie preferences.
Firefox:
1. Open Firefox
2. Press the “Alt” key
3. In the menu at the top of the page, click on “Tools” then “Options”
4. Select the “Privacy” tab
5. In the drop-down menu to the right of “Retention Rules,” click “Use Custom Settings for History”
6. A little further down, uncheck “Accept cookies”
7. Save your preferences by clicking “OK”
Internet Explorer:
1. Open Internet Explorer
2. In the “Tools” menu, select “Internet Options”
3. Click on the “Privacy” tab
4. Click on “Advanced” and uncheck “Accept”
5. Save your preferences by clicking “OK”
Google Chrome:
1. Open Google Chrome
2. Click the tools icon in the menu bar
3. Select “Options”
4. Click the “Advanced Options” tab
5. In the “Cookie settings” drop-down menu, select “Block all cookies”
Safari:
1. Open Safari
2. In the menu bar at the top, click on “Safari”, then “Preferences”
3. Select the “Security” icon
4. Next to “Accept cookies”, tick “Never”
5. If you want to see the cookies that are already saved on your computer, click on “Show cookies”